Clarity SM vs SolarWinds Web Help Desk
Description
Clarity SM
Clarity SM is an intuitive software solution specifically designed to simplify and enhance service management for businesses. By streamlining various processes, it helps organizations manage their ser... Read More
SolarWinds Web Help Desk
SolarWinds Web Help Desk is a user-friendly ticketing system designed to help businesses manage their IT support services more efficiently. This software is a practical tool for organizations looking ... Read More
Contact Info
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Features
User Management
Role Assignments
Activity Logs
Project Management
Progress Tracking
Task Organization
Deadline Tracking
Task Organization
Reporting and Analytics
Data Visualization
Custom Reports
Real-Time Reports
Insightful Analytics
Team Collaboration
Communication Tools
File Sharing
File Sharing
Instant Messaging
Resource Management
Time Tracking
Resource Allocation
Ticket Management
Customizable Ticket Forms
Automated Ticket Assignment
Email-to-Ticket Conversion
Asset Management
Hardware and Software Tracking
Integrated CMDB
Asset Inventory Reports
Self-Service Portal
Service Catalog
Ticket Submission and Tracking
Knowledge Base
Integration and Customization
Third-Party Integrations
Custom Workflows
API Access
Reporting and Analytics
Historical Data Analysis
Pre-Built Reports
Customizable Dashboards
Pricing
Pricing Not Available
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Metrics History
Metrics History
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