Freshservice vs Snow
Description
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
Snow
Snow Software offers a unified platform designed to help businesses manage their cloud applications and subscriptions more effectively. As companies increasingly rely on a variety of software-as-a-ser... Read More
Contact Info
Year founded :
2011
Not Available
Not Available
United States
http://www.linkedin.com/company/freshserviceitconsulting
Year founded :
2022
Not Available
Not Available
United States
Not Available
Features
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
Task Management
Task Assignments
Progress Tracking
Integration Capability
API Access
Third-party Integrations
Document Sharing
Secure File Sharing
Version History
User Management
User Activity Logs
Role-based Permissions
Real-time Collaboration
Simultaneous Editing
Live Chat
Pricing
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
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