SMG - Service Management Group vs dropthought vs Xebo.ai (formerly Survey2connect)
Description
SMG - Service Management Group
Service Management Group (SMG) is a platform designed to help businesses enhance their customer and employee experiences through actionable insights. It aims to simplify the process of collecting, ana... Read More
dropthought
DropThought is a powerful tool designed to help businesses understand and improve their customer experience. At its core, DropThought collects real-time feedback from customers, allowing companies to ... Read More
Xebo.ai (formerly Survey2connect)
Xebo.ai, which you might have known previously as Survey2connect, is a versatile platform designed to help businesses understand their customers better through effective feedback collection and analys... Read More
Contact Info
Year founded :
1991
+1 800-764-0439
Not Available
United States
http://www.linkedin.com/company/service-management-group
Year founded :
2011
+1 855-437-6776
Not Available
United States
http://www.linkedin.com/company/dropthought-inc
Year founded :
Not Available
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Features
Customer Engagement
Personalized Communication
Follow-Up Campaigns
Data Analysis
Sentiment Analysis
Reporting Dashboards
Actionable Insights
Predictive Analytics
Root Cause Analysis
Customer Feedback Collection
Customizable Survey Forms
Multi-Channel Surveys
User-Friendly Interface
Responsive Support
Intuitive Design
Advanced Analytics
Sentiment Analysis
Detailed Reports
Real-time Feedback Collection
Live Feedback Monitoring
Instant Survey Deployment
Customizable Survey Templates
Personalization Options
Pre-built Templates
Multichannel Distribution
SMS Surveys
Email Surveys
Customer Feedback Collection
Surveys and Questionnaires
Customizable Templates
Data Analysis
Trend Identification
Real-time Reporting
User Management
Collaboration Tools
Role-based Access
Integration Capability
API Access
Third-party Tool Integration
Customer Engagement
Sentiment Analysis
Follow-up Actions
Pricing
Pricing Not Available
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Metrics History
Metrics History
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