Freshservice vs Sightcall
Description
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
Sightcall
SightCall is a software solution designed to help businesses improve their customer support and field service operations by providing real-time video support capabilities. Imagine this: you have a cus... Read More
Contact Info
Year founded :
2011
Not Available
Not Available
United States
http://www.linkedin.com/company/freshserviceitconsulting
Year founded :
2008
+1 650-481-8931
Not Available
United States
http://www.linkedin.com/company/sightcall
Features
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
Integration Options
API Access
CRM Integration
Real-Time Video Support
Screen Share
Live HD Video
Accessibility Features
Multi-Language Support
Text-to-Speech
Collaboration Tools
Annotation Tools
File Sharing
Pricing
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
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