Freshservice vs PolyAI vs Trano
Description
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
PolyAI
PolyAI is a software designed to enhance customer service experiences through its AI-driven platform. With a specialized focus on customer interactions, PolyAI provides tools that help businesses effi... Read More
Trano
Trano is a platform designed to simplify the way businesses handle their logistics and supply chain management. Whether you're a small startup or a large enterprise, Trano helps you streamline and aut... Read More
Contact Info
Year founded :
2011
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United States
http://www.linkedin.com/company/freshserviceitconsulting
Year founded :
2020
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Canada
http://www.linkedin.com/company/montreal-ai-symposium
Year founded :
Not Available
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Features
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
Customer Experience
Personalized Interactions
Consistent Quality
Analytics & Insights
Conversation Analytics
Customer Insights
Conversation Automation
Natural Language Processing
Interactive Voice Response
Integration Capabilities
CRM Integration
Flexible API
Project Management
Calendar Integration
Task Tracking
Collaboration Tools
File Sharing
Team Chat & Messaging
User-Friendly Interface
Intuitive Navigation
Customizable Dashboard
Pricing
Pricing Not Available
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Metrics History
Metrics History
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