Freshservice vs Pimcore
Description
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
Pimcore
Pimcore is a versatile software designed to help businesses manage and streamline their digital operations more efficiently. At its core, Pimcore brings together important elements like product inform... Read More
Contact Info
Year founded :
2011
Not Available
Not Available
United States
http://www.linkedin.com/company/freshserviceitconsulting
Year founded :
2009
+43 662 230991
Not Available
Austria
Not Available
Features
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
Product Information Management
Single Source of Truth
Data Quality & Enrichment
Content Management
Multi-Channel Delivery
Flexible Templates
Digital Asset Management
Centralized Storage
Metadata Management
Customer Data Management
Unified Customer Profiles
Segmentation and Targeting
Pricing
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
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