Freshservice vs PagerDuty
Description
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
PagerDuty
PagerDuty is a reliable tool designed to help businesses handle emergencies and important issues smoothly. Simply put, it's like having a system that makes sure you never miss critical alerts and can ... Read More
Contact Info
Year founded :
2011
Not Available
Not Available
United States
http://www.linkedin.com/company/freshserviceitconsulting
Year founded :
2009
Not Available
Not Available
United States
Not Available
Features
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
Integration Capabilities
API Access
Third-Party Integrations
Collaboration and Response
Team Collaboration Tools
Automated Workflows
Analytics and Reporting
Incident Reports
Performance Metrics
Incident Management
Real-Time Alerts
Prioritization and Escalation
Pricing
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
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