Freshservice vs Masterstroke vs Optanix

Freshservice

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Masterstroke

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Optanix

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Description

Freshservice

Freshservice

Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
Masterstroke

Masterstroke

Masterstroke is designed to streamline your business processes with intelligent, user-friendly solutions. Our software aims to make daily operations simpler and more efficient, whether you're managing... Read More
Optanix

Optanix

Optanix is a software company that provides solutions designed to help businesses maintain smooth and efficient operations. They offer a platform that focuses on monitoring and managing IT infrastruct... Read More

Contact Info

Year founded :

2011

Not Available

Not Available

United States

http://www.linkedin.com/company/freshserviceitconsulting

Year founded :

2021

Not Available

Not Available

Australia

http://www.linkedin.com/company/masterstrokeconsulting

Year founded :

2016

+1 212-736-6500

Not Available

United States

http://www.linkedin.com/company/optanix

Features

Knowledge Base

Self-Service Portal
Content Management

Analytics and Reporting

Real-Time Dashboards
Detailed Reports

Ticket Management

Automated Ticketing
Smart Ticket Assignment

Automation and Workflow

Automated Workflows
Customizable Rules

Incident Management

Incident Logging
Incident Prioritization

Analytics and Reporting

Custom Reports
Dashboard Overview

Project Management

Project Timelines
Task Tracking

User Management

User Roles and Permissions
Single Sign-On (SSO)

Collaboration Tools

Real-Time Editing
Integrated Chat

Core Platform Features

Service Assurance
Automation
Integrated Analytics

User Experience

Role-Based Access
Customizable Dashboards
Intuitive Interface

Support and Services

Implementation Services
24/7 Customer Support
Training Resources

Security and Compliance

Compliance Features
Data Encryption
Regular Audits

Scalability and Performance

Scalable Architecture
Optimized Performance
High Availability

Pricing

Freshservice logo

Pricing Not Available

Masterstroke logo

Pricing Not Available

Optanix logo

Pricing Not Available

Metrics History

Metrics History

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