Freshservice vs OpsRamp vs Sumo Logic

Freshservice

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OpsRamp

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Sumo Logic

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Description

Freshservice

Freshservice

Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
OpsRamp

OpsRamp

OpsRamp is a modern IT operations management platform designed to help businesses keep their infrastructure running smoothly and efficiently. It offers a comprehensive suite of tools that make it easi... Read More
Sumo Logic

Sumo Logic

Sumo Logic is a cloud-based platform designed to help businesses make data-driven decisions. It offers a straightforward way to collect, analyze, and visualize large amounts of data from various sourc... Read More

Contact Info

Year founded :

2011

Not Available

Not Available

United States

http://www.linkedin.com/company/freshserviceitconsulting

Year founded :

2014

+1 833-677-7267

Not Available

United States

http://www.linkedin.com/company/opsramp

Year founded :

2010

+1 650-810-8700

Not Available

United States

http://www.linkedin.com/company/sumo-logic

Features

Knowledge Base

Self-Service Portal
Content Management

Analytics and Reporting

Real-Time Dashboards
Detailed Reports

Ticket Management

Automated Ticketing
Smart Ticket Assignment

Automation and Workflow

Automated Workflows
Customizable Rules

Incident Management

Incident Logging
Incident Prioritization

Unified IT Operations Management

Automated Discovery
Single Pane of Glass

Performance Monitoring

Historical Data
Real-Time Analytics

Automation and Orchestration

Workflow Orchestration
Routine Task Automation

Security and Compliance

Policy Enforcement
Access Control

Intelligent Event Management

Event Correlation
Alert Noise Reduction

Advanced Analytics and Visualization

Custom Dashboards
Pre-Built Queries

Security and Compliance Monitoring

Compliance Reporting
Real-Time Threat Detection

Automation and Integration

Automated Alerts
API Access

Real-Time Log Management

Easy Searching and Filtering
Instant Data Collection

Pricing

Freshservice logo

Pricing Not Available

OpsRamp logo

Pricing Not Available

Sumo Logic logo

Pricing Not Available

Metrics History

Metrics History

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