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Onyx vs Raffle: Which AI Search Is Better in 2026?

Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction, side by side, with no marketing spin.

Leads 3/9
Rating
,
Reviews
0
From
Free

in AI Search

Rating
,
Reviews
0
From
Custom

in AI Search

The Short Answer

Onyx vs Raffle, in 15 seconds

Choose Onyx if…

  • You want the lower entry price
  • You need a genuinely free plan
  • You want deeper AI and automation features

Choose Raffle if…

  • You prefer Raffle's approach and ecosystem

Head-to-Head Scorecard

How Onyx and Raffle score

Onyx leads on 3 of 9 measured dimensions.

  • Customer Rating

    Average score from verified user reviews

    Even
    Onyx
    No reviews
    Raffle
    No reviews
  • Review Volume

    Number of verified reviews, a proxy for adoption

    Even
    Onyx
    0
    Raffle
    0
  • Entry Pricing

    Lowest published starting price (free plan = lowest)

    Onyx
    Onyx
    Free
    Raffle
    Custom
  • Free Access

    Availability of a free plan and/or free trial

    Onyx
    Onyx
    Free plan + trial
    Raffle
    Free trial
  • Integrations

    Number of listed third-party integrations

    Even
    Onyx
    6
    Raffle
    6
  • Features

    Number of listed product capabilities

    Even
    Onyx
    6
    Raffle
    6
  • AI Features

    Capabilities mentioning AI, automation or ML

    Onyx
    Onyx
    1
    Raffle
    ,
  • Security & Compliance

    Number of listed compliance certifications

    Even
    Onyx
    2
    Raffle
    2
  • Platforms & Deployment

    Supported platforms and deployment options

    Even
    Onyx
    4
    Raffle
    4

Feature Comparison

Onyx vs Raffle feature breakdown

Search or filter the full feature matrix, core features, AI, integrations, APIs, security and compliance.

Onyx
Raffle
Overview
User rating
,
,
Pricing model
Subscription
Subscription
Starting price
Free
Custom
Free version
Free trial
Features
Key capabilities
40+ connectorsPermission-aware searchCustom AI agentsSelf-hostingCited answersPermission-aware results
Site searchCustomer self-serviceAgent knowledge searchInsights on questionsKnowledge-grounded answersHuman handoff
AI features
Custom AI agents
,
Integrations & API
Integrations
Google DriveConfluenceSlackNotionSharePointGitHub
ZendeskSalesforceIntercomFreshdeskMicrosoft TeamsREST APIs
Public API
Platforms
Deployment
CloudSaaS
CloudSaaS
Platforms
WebAPI
WebAPI
Mobile support
Security & Compliance
Compliance
SOC 2GDPR
GDPRISO 27001
Vendor
Company
,
,
Verified
Founded
2023
,
Headquarters
San Francisco, California, USA
Copenhagen, Denmark

Pricing Comparison

Onyx vs Raffle pricing

Entry pricing, plan tiers and the cost factors that shape total cost of ownership.

Onyx

Free to start
FreeFree
  • Community support
  • 40+ connectors
  • Limited monthly usage
ProCustom
  • Integrations
  • Higher usage limits
  • Email support
  • 40+ connectors
EnterpriseCustom
  • SSO and admin controls
  • Self-hosting
  • Custom AI agents
  • Dedicated support

Raffle

Custom to start
ProCustom
  • Integrations
  • Site search
  • Email support
  • Customer self-service
EnterpriseCustom
  • Insights on questions
  • SSO and admin controls
  • Agent knowledge search
  • Dedicated support

Total cost of ownership factors

Free planOnyx Raffle
Free trial to evaluateOnyx Raffle
Transparent published pricingOnyx Raffle
Public API (build vs. buy add-ons)Onyx Raffle

Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.

Pros & Cons

Onyx vs Raffle: strengths and trade-offs

Onyx

Pros

  • Free plan available
  • Free trial offered
  • Compliance: SOC 2, GDPR
  • Stronger AI / automation features
  • Public API available

Cons

    Raffle

    Pros

    • Free trial offered
    • Compliance: GDPR, ISO 27001
    • Public API available

    Cons

    • No free plan
    • Pricing is quote-based (less transparent)

    Buyer Fit

    Who should use Onyx vs Raffle?

    Startups

    Onyx

    Onyx keeps early-stage costs lowest with its entry tier.

    Small businesses

    Onyx

    Onyx offers the most accessible pricing for lean teams.

    Agencies

    Either

    Either connects to more tools for multi-client workflows.

    Enterprises

    Either

    Either leads on compliance and breadth for complex needs.

    Ecommerce

    Onyx

    Onyx integrates with more of the commerce stack.

    SaaS companies

    Onyx

    Onyx is the more developer- and automation-friendly choice.

    Integration overlap

    Only in Onyx (6)

    Google DriveConfluenceSlackNotionSharePointGitHub

    Only in Raffle (6)

    ZendeskSalesforceIntercomFreshdeskMicrosoft TeamsREST APIs

    Keep Exploring

    Other alternatives worth considering

    Similar ai search products buyers compare alongside Onyx and Raffle.

    Ask SIA which solution fits your business

    SIA, Saaskart's AI buying assistant, weighs Onyx and Raffle against your team size, budget, integrations and compliance needs, then recommends the right fit and the questions to ask each vendor.

    Get a personalised recommendation

    Onyx vs Raffle, Frequently Asked Questions

    What is the difference between Onyx and Raffle?

    Onyx and Raffle are both AI Search solutions. Onyx is rated 0.0/5 by 0 users, while Raffle is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.

    Which is better, Onyx or Raffle?

    Based on user ratings, Onyx scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.

    Which is cheaper, Onyx or Raffle?

    Onyx is the more affordable option with a free plan available.

    Does Onyx or Raffle have a free plan?

    Onyx offers a free plan. Raffle does not have a free tier but does offer a free trial.

    Can I switch from Onyx to Raffle?

    Switching between Onyx and Raffle is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.

    Who should use Onyx vs Raffle?

    Onyx is best suited for teams that prioritise enterprise features. Raffle works well for teams needing advanced capabilities.

    Our Verdict

    The bottom line on Onyx vs Raffle

    Best Overall

    Either

    It's a tie balances user satisfaction and proven adoption.

    Best for Startups

    Onyx

    Onyx has the friendliest entry point for new teams.

    Best for Enterprise

    Either

    It's a tie leads on compliance and feature breadth.

    Best Value

    Onyx

    Onyx delivers the lowest cost to get started.

    Best AI Features

    Onyx

    Onyx ships more AI and automation.

    Highest Rated

    Either

    Both earn equal user ratings.

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