NuVoxx Cloud Contact Centre vs VHT Callback
Description
NuVoxx Cloud Contact Centre
NuVoxx Cloud Contact Centre is designed for businesses that need an efficient and reliable way to manage customer interactions. This cloud-based solution helps streamline customer service operations, ... Read More
VHT Callback
VHT Callback is all about making customer service smoother and more efficient, both for businesses and their customers. Imagine cutting down on the time your customers spend waiting on hold. That's th... Read More
Contact Info
Year founded :
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+1 888-968-8699
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Canada
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Year founded :
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Features
Enhanced Call Management
Interactive Voice Response (IVR)
Automatic Call Distribution
Call Recording
Advanced Analytics and Reporting
Real-Time Monitoring
Customizable Reports
Scalability and Flexibility
Configurable Settings
Cloud-Based Infrastructure
Security and Compliance
Regulatory Compliance
Data Encryption
Omni-Channel Support
Unified Agent Desktop
Multichannel Communication
Efficient Call Management
Real-Time Queue Monitoring
Intelligent Callback Scheduling
Customer Experience Enhancement
Estimated Wait Time Notifications
Personalized Callback Options
Insights and Analytics
Customer Feedback Collection
Detailed Callback Reports
Integration and Flexibility
CRM Integration
Cross-Channel Support
Pricing
Pricing Not Available
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Metrics History
Metrics History
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