Nicereply vs Survey2Connect vs Wolken Care
Description
Nicereply
Nicereply is a tool designed to make customer feedback collection easier and more effective for businesses that rely on providing excellent customer service. This software allows companies to gather a... Read More
Survey2Connect
Survey2Connect is designed to help businesses understand customer feedback in a straightforward and effective manner. This software allows users to create and distribute surveys easily, gather respons... Read More
Wolken Care
Wolken Care is designed to simplify and streamline customer support for businesses that rely on SaaS. Recognizing the challenges that come with managing customer queries, Wolken Care provides an intu... Read More
Contact Info
Year founded :
2012
+421 2/206 080 80
Not Available
Slovakia
http://www.linkedin.com/company/nicereply
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Features
Performance Tracking
Agent Performance Metrics
Team Performance Overview
Customer Feedback Collection
Easy Survey Setup
Multiple Survey Channels
Real-time Feedback
Feedback Management
Organized Responses
Feedback Filtering
Integration Capabilities
API Access
Help Desk Integrations
Customer Insights
Sentiment Analysis
Detailed Reports
Survey Creation and Customization
User-Friendly Survey Builder
Branding Options
Customizable Survey Templates
Analytics and Reporting
Export Options
Detailed Reports
Interactive Dashboards
Customer Support and Assistance
Personal Onboarding
24/7 Customer Support
Help Center Resources
Data Collection and Management
Real-Time Data Collection
Secure Data Storage
Multiple Distribution Channels
User-Friendly Interface
Intuitive Dashboard
Customizable Views
Efficient Ticket Management
Real-Time Tracking
Automated Ticket Assignment
Robust Analytics and Reporting
Comprehensive Reports
Custom Metrics
Pricing
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Metrics History
Metrics History
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