Nicereply vs Ramen vs Wolken Care
Description
Nicereply
Nicereply is a tool designed to make customer feedback collection easier and more effective for businesses that rely on providing excellent customer service. This software allows companies to gather a... Read More
Ramen
Ramen is a straightforward and efficient software designed to help startups and growing businesses better understand and engage with their customers. Built with simplicity in mind, it offers a range o... Read More
Wolken Care
Wolken Care is designed to simplify and streamline customer support for businesses that rely on SaaS. Recognizing the challenges that come with managing customer queries, Wolken Care provides an intu... Read More
Contact Info
Year founded :
2012
+421 2/206 080 80
Not Available
Slovakia
http://www.linkedin.com/company/nicereply
Year founded :
2014
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United States
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Year founded :
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Features
Performance Tracking
Agent Performance Metrics
Team Performance Overview
Customer Feedback Collection
Easy Survey Setup
Multiple Survey Channels
Real-time Feedback
Feedback Management
Organized Responses
Feedback Filtering
Integration Capabilities
API Access
Help Desk Integrations
Customer Insights
Sentiment Analysis
Detailed Reports
User Management
Role-Based Access
User Profiles
Integration
API Access
Third-Party Apps
Reporting & Analytics
Custom Reports
Real-Time Analytics
Customer Support
Help Center
Live Chat
User-Friendly Interface
Intuitive Dashboard
Customizable Views
Efficient Ticket Management
Real-Time Tracking
Automated Ticket Assignment
Robust Analytics and Reporting
Comprehensive Reports
Custom Metrics
Pricing
Pricing Not Available
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Metrics History
Metrics History
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