Freshservice vs Gallabox vs Nice.Chat
Description
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
Gallabox
Gallabox is a software solution designed to help businesses improve communication with their customers through a simple and effective platform. It's all about making customer interactions and task man... Read More
Nice.Chat
Nice.Chat is a versatile software designed to make customer communication more efficient and enjoyable for businesses. Ideal for companies of all sizes, this platform provides tools that help streamli... Read More
Contact Info
Year founded :
2011
Not Available
Not Available
United States
http://www.linkedin.com/company/freshserviceitconsulting
Year founded :
2020
+91 99400 28904
Not Available
India
http://www.linkedin.com/company/gallabox
Year founded :
2016
Not Available
Not Available
Netherlands
http://www.linkedin.com/company/nicechat
Features
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
Team Collaboration
Shared Workspaces
Task Management
Analytics and Reporting
Custom Reports
Real-Time Analytics
Customer Experience Management
Personalized Messaging
Unified Inbox
Automation Tools
Chatbot Integration
Workflow Automation
Security
Two-Factor Authentication
End-to-End Encryption
Real-Time Messaging
Multimedia Support
Instant Chat
User Management
User Roles
User Profiles
Notifications
In-App Alerts
Email Notifications
Pricing
Pricing Not Available
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
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