Freshservice vs My SAM vs Trano

Freshservice

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My SAM

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Trano

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Description

Freshservice

Freshservice

Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
My SAM

My SAM

My SAM software is designed to help businesses efficiently manage their software assets and licenses. In a busy workplace, keeping track of various software installations, updates, and compliance requ... Read More
Trano

Trano

Trano is a platform designed to simplify the way businesses handle their logistics and supply chain management. Whether you're a small startup or a large enterprise, Trano helps you streamline and aut... Read More

Contact Info

Year founded :

2011

Not Available

Not Available

United States

http://www.linkedin.com/company/freshserviceitconsulting

Year founded :

2016

+33 5 32 62 94 62

Not Available

France

http://www.linkedin.com/company/mysam

Year founded :

Not Available

Not Available

Not Available

Not Available

Not Available

Features

Knowledge Base

Self-Service Portal
Content Management

Analytics and Reporting

Real-Time Dashboards
Detailed Reports

Ticket Management

Automated Ticketing
Smart Ticket Assignment

Automation and Workflow

Automated Workflows
Customizable Rules

Incident Management

Incident Logging
Incident Prioritization

Reporting and Analytics

Data Visualization
Custom Reports

User Management

Multi-Tier Access
User Profiles

Support and Resources

24/7 Support
Resource Library

Asset Tracking

Asset History
Real-Time Monitoring

Project Management

Calendar Integration
Task Tracking

Collaboration Tools

File Sharing
Team Chat & Messaging

User-Friendly Interface

Intuitive Navigation
Customizable Dashboard

Pricing

Freshservice logo

Pricing Not Available

My SAM logo

Pricing Not Available

Trano logo

Pricing Not Available

Metrics History

Metrics History

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