Medallia Customer Experience vs Xebo.ai (formerly Survey2connect)
Description
Medallia Customer Experience
Medallia Customer Experience software is designed to help businesses understand and improve the way they interact with their customers. This tool captures feedback from various touchpoints – like in-s... Read More
Xebo.ai (formerly Survey2connect)
Xebo.ai, which you might have known previously as Survey2connect, is a versatile platform designed to help businesses understand their customers better through effective feedback collection and analys... Read More
Contact Info
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Features
Customer Journey Mapping
Touchpoint Analysis
Visual Journey Maps
Real-Time Feedback Collection
Instant Surveys
SMS and Email Integration
Integration Capabilities
CRM and ERP Integration
API Access
Employee Engagement
Performance Tracking
Feedback for Front-line Staff
Actionable Insights
Sentiment Analysis
Trend Identification
Customer Feedback Collection
Surveys and Questionnaires
Customizable Templates
Data Analysis
Trend Identification
Real-time Reporting
User Management
Collaboration Tools
Role-based Access
Integration Capability
API Access
Third-party Tool Integration
Customer Engagement
Sentiment Analysis
Follow-up Actions
Pricing
Pricing Not Available
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Metrics History
Metrics History
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