Freshservice vs Gallabox vs liveConnect

Freshservice

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Gallabox

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liveConnect

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Description

Freshservice

Freshservice

Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
Gallabox

Gallabox

Gallabox is a software solution designed to help businesses improve communication with their customers through a simple and effective platform. It's all about making customer interactions and task man... Read More
liveConnect

liveConnect

liveConnect is designed to enhance the way businesses communicate with their customers by providing a seamless, efficient, and intuitive platform. This software is all about leveraging simplicity and ... Read More

Contact Info

Year founded :

2011

Not Available

Not Available

United States

http://www.linkedin.com/company/freshserviceitconsulting

Year founded :

2020

+91 99400 28904

Not Available

India

http://www.linkedin.com/company/gallabox

Year founded :

2020

Not Available

Not Available

Canada

http://www.linkedin.com/company/liveconnectca

Features

Knowledge Base

Self-Service Portal
Content Management

Analytics and Reporting

Real-Time Dashboards
Detailed Reports

Ticket Management

Automated Ticketing
Smart Ticket Assignment

Automation and Workflow

Automated Workflows
Customizable Rules

Incident Management

Incident Logging
Incident Prioritization

Team Collaboration

Shared Workspaces
Task Management

Analytics and Reporting

Custom Reports
Real-Time Analytics

Customer Experience Management

Personalized Messaging
Unified Inbox

Automation Tools

Chatbot Integration
Workflow Automation

Collaboration Tools

File Sharing
Screen Sharing

User Management

Permission Control
Contact Organization

Integration Options

API Access
Third-Party App Integration

Real-Time Communication

Instant Messaging
Voice and Video Calls

Notification System

Activity Tracking
Push Notifications

Pricing

Freshservice logo

Pricing Not Available

Gallabox logo

Pricing Not Available

liveConnect logo

Pricing Not Available

Metrics History

Metrics History

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