Freshservice vs LimeChat vs Masterstroke
Description
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
LimeChat
Imagine a friendly assistant that helps businesses of all sizes easily connect with their customers. That's what LimeChat is all about. LimeChat offers an easy-to-use platform that enables companies t... Read More
Masterstroke
Masterstroke is designed to streamline your business processes with intelligent, user-friendly solutions. Our software aims to make daily operations simpler and more efficient, whether you're managing... Read More
Contact Info
Year founded :
2011
Not Available
Not Available
United States
http://www.linkedin.com/company/freshserviceitconsulting
Year founded :
2020
Not Available
Not Available
India
http://www.linkedin.com/company/limechat
Year founded :
2021
Not Available
Not Available
Australia
http://www.linkedin.com/company/masterstrokeconsulting
Features
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
Integration Capabilities
Third-Party App Support
CRM Integration
Interactive Customer Support
24/7 Chat Assistance
Automated Responses
User-Friendly Interface
Simple Navigation
Customizable Layout
Data Insights & Analytics
Customer Interaction Reports
Service Performance Metrics
Analytics and Reporting
Custom Reports
Dashboard Overview
Project Management
Project Timelines
Task Tracking
User Management
User Roles and Permissions
Single Sign-On (SSO)
Collaboration Tools
Real-Time Editing
Integrated Chat
Pricing
Pricing Not Available
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
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