Freshservice vs Laiye
Description
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
Laiye
Laiye is dedicated to making work easier and more productive through intelligent automation. By combining artificial intelligence (AI) with Robotic Process Automation (RPA), Laiye develops software th... Read More
Contact Info
Year founded :
2011
Not Available
Not Available
United States
http://www.linkedin.com/company/freshserviceitconsulting
Year founded :
2015
+86 400 001 8136
Not Available
China
http://www.linkedin.com/company/laiye
Features
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
Intelligent Document Processing
Automated Data Extraction
Data Validation
Security and Compliance
Regulatory Compliance
Data Encryption
Robotic Process Automation
Cross-System Integration
Customizable Workflows
Analytics and Reporting
Real-Time Dashboards
Comprehensive Reports
User Experience
User-Friendly Interface
Multi-Device Support
Pricing
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
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