Freshservice vs Keylight
Description
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
Keylight
Keylight is a software solution designed to help businesses streamline and simplify their processes related to governance, risk, and compliance (GRC). Instead of juggling multiple tools or manual proc... Read More
Contact Info
Year founded :
2011
Not Available
Not Available
United States
http://www.linkedin.com/company/freshserviceitconsulting
Year founded :
2015
+49 30 81476014
Not Available
Germany
http://www.linkedin.com/company/keylight-gmbh
Features
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
Comprehensive Analytics
Detailed Reports
Custom Metrics
Visual Data Representation
Efficient Collaboration Tools
File Sharing
Team Messaging
Task Assignments
Intuitive Dashboard
Real-Time Updates
Customized Views
Centralized Control
Enhanced Security
User Access Control
Regular Security Audits
Data Encryption
Pricing
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
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