Freshservice vs InsightOps
Description
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
InsightOps
InsightOps is designed to help businesses make sense of and manage their operations more effectively. This software offers an intuitive platform for monitoring various aspects of your company's perfor... Read More
Contact Info
Year founded :
2011
Not Available
Not Available
United States
http://www.linkedin.com/company/freshserviceitconsulting
Year founded :
Not Available
Not Available
Not Available
Brazil
http://www.linkedin.com/company/insightops
Features
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
User-Friendly Reporting
Customizable Dashboards
Scheduled Reports
Security and Compliance
Compliance Tools
Data Encryption
Data Collection and Analysis
Real-Time Analytics
Automated Data Gathering
Integrations
API Access
Third-Party Integrations
Pricing
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
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