Freshservice vs IMIchat
Description
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
IMIchat
IMIchat is a comprehensive customer communication platform designed to help businesses connect with their customers more effectively. Whether you're managing customer inquiries, support requests, or m... Read More
Contact Info
Year founded :
2011
Not Available
Not Available
United States
http://www.linkedin.com/company/freshserviceitconsulting
Year founded :
Not Available
Not Available
Not Available
Not Available
Not Available
Features
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
Automation Tools
Chatbots
Automated Workflows
Integration Capabilities
Third-Party Apps
CRM Integration
Real-Time Communication
Live Chat Support
Co-Browsing
Security and Privacy
Data Encryption
Compliance
Pricing
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
Comparing undefined across companies
Trending data for
Showing for all companies over Max
Add to compare
Add similar companies
