Freshservice vs iAdvize
Description
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
iAdvize
iAdvize is a customer engagement platform designed to help businesses connect with their website visitors in real-time. It's all about making online interactions as seamless and helpful as possible. T... Read More
Contact Info
Year founded :
2011
Not Available
Not Available
United States
http://www.linkedin.com/company/freshserviceitconsulting
Year founded :
2010
+33 2 53 45 00 33
Not Available
France
http://www.linkedin.com/company/iadvize
Features
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
Real-Time Messaging
Video Chat
Chatbot Assistance
Live Chat
Team Collaboration
Shared Inbox
Internal Messaging
Customer Engagement
Proactive Messaging
Targeted Campaigns
Analytics and Reporting
Performance Tracking
Customer Insights
Pricing
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
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