Freshservice vs Gallabox vs Helpwise
Description
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
Gallabox
Gallabox is a software solution designed to help businesses improve communication with their customers through a simple and effective platform. It's all about making customer interactions and task man... Read More
Helpwise
Helpwise is an intuitive software designed to simplify your team's communications, making managing emails and messages a breeze. With Helpwise, you get a shared inbox solution that enables your team t... Read More
Contact Info
Year founded :
2011
Not Available
Not Available
United States
http://www.linkedin.com/company/freshserviceitconsulting
Year founded :
2020
+91 99400 28904
Not Available
India
http://www.linkedin.com/company/gallabox
Year founded :
2015
Not Available
Not Available
Hong Kong
http://www.linkedin.com/company/helpwise
Features
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
Team Collaboration
Shared Workspaces
Task Management
Analytics and Reporting
Custom Reports
Real-Time Analytics
Customer Experience Management
Personalized Messaging
Unified Inbox
Automation Tools
Chatbot Integration
Workflow Automation
Centralized Communication
Quick Response Templates
Email, SMS, and Social Media in One Place
Unified Customer View
Integration with Existing Tools
Connect with Third-Party Apps
API Access
CRM and Helpdesk Integrations
Automation and Productivity
Task Management
Automated Workflows
Collaborative Drafts
Shared Team Inboxes
Internal Notes and Mentions
Collaborate with Your Team
Assign Conversations Easily
Pricing
Pricing Not Available
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
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