Freshservice vs Helpshift vs Tragging Fixed Assets
Description
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
Helpshift
If you're looking to improve the way your business handles customer support, Helpshift might be what you need. Helpshift is a platform designed to streamline and enhance mobile and digital customer se... Read More
Tragging Fixed Assets
Managing your organization’s physical assets can often be a daunting task, especially when those assets are spread across multiple locations. Tragging Fixed Assets software aims to streamline this pro... Read More
Contact Info
Year founded :
2011
Not Available
Not Available
United States
http://www.linkedin.com/company/freshserviceitconsulting
Year founded :
2011
+1 800-245-9165
Not Available
United States
http://www.linkedin.com/company/helpshift
Year founded :
Not Available
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Features
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
Omnichannel Messaging
Unified Inbox
Multi-Platform Support
Self-Service Options
Knowledge Base
In-App FAQs
Customer Experience Insights
Customer Feedback
Performance Analytics
Customer Support Automation
Automated Ticketing
AI-Powered Chatbots
Maintenance and Compliance
Service History Logs
Compliance Tracking
Maintenance Scheduling
Financial Management
Asset Valuation Updates
Depreciation Calculation
Audit Trails
Reporting and Analytics
Customizable Reports
Export Options
Data Visualization
Asset Inventory Management
Asset Categorization
Centralized Asset Database
Barcode and QR Code Tracking
Pricing
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Metrics History
Metrics History
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