Freshservice vs Hector
Description
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
Hector
Hector is a straightforward, user-friendly software specifically designed to help businesses efficiently manage their assets. Whether you’re keeping track of equipment, IT resources, or inventories, H... Read More
Contact Info
Year founded :
2011
Not Available
Not Available
United States
http://www.linkedin.com/company/freshserviceitconsulting
Year founded :
2011
Not Available
Not Available
Canada
Not Available
Features
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
Integration Capabilities
Third-Party Integrations
API Access
User Management
Roles & Permissions
Activity Logs
Maintenance Scheduling
Automated Reminders
Maintenance Records
Asset Management
Tracking & Reporting
Centralized Inventory
Pricing
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
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