Freshservice vs Halp vs Infraon Desk
Description
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
Halp
Halp is a software solution designed to make managing IT support tickets and internal requests a breeze. If you’re a company that’s tired of the back-and-forth chaos in your email inbox or Slack chann... Read More
Infraon Desk
Infraon Desk is a user-friendly software designed to enhance your IT service management. It's tailored for businesses looking to streamline their support processes without the usual hassle. With Infra... Read More
Contact Info
Year founded :
2011
Not Available
Not Available
United States
http://www.linkedin.com/company/freshserviceitconsulting
Year founded :
2019
+1 647-370-7142
Not Available
Canada
http://www.linkedin.com/company/wecanhalp
Year founded :
Not Available
Not Available
Not Available
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Features
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
Workflow Automation
Custom Workflows
Actionable Notifications
Reporting and Analytics
Custom Reports
Performance Metrics
Ticketing and Issue Tracking
Real-time Ticketing
Automated Ticket Routing
Integration Capabilities
Third-Party Integrations
API Access
User-Friendly Dashboard
Customizable Views
Intuitive Design
Efficient Ticket Management
Automated Ticket Assignment
Real-Time Updates
Advanced Reporting
Export Options
Detailed Analytics
Scalability and Integration
Flexible Scalability
Third-Party Integrations
Pricing
Pricing Not Available
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
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