Freshservice vs Grafana Labs

Freshservice

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Grafana Labs

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Description

Freshservice

Freshservice

Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
Grafana Labs

Grafana Labs

Grafana Labs offers a unique software solution designed to help businesses easily visualize and understand their data. Imagine having all your important metrics, logs, and traces displayed in a simple... Read More

Contact Info

Year founded :

2011

Not Available

Not Available

United States

http://www.linkedin.com/company/freshserviceitconsulting

Year founded :

2014

+1 212-812-4179

Not Available

United States

http://www.linkedin.com/company/grafana-labs

Features

Knowledge Base

Self-Service Portal
Content Management

Analytics and Reporting

Real-Time Dashboards
Detailed Reports

Ticket Management

Automated Ticketing
Smart Ticket Assignment

Automation and Workflow

Automated Workflows
Customizable Rules

Incident Management

Incident Logging
Incident Prioritization

Alerting and Notification

Multi-Channel Notifications
Custom Alerts

Performance and Reliability

Reliability
High Performance

Dashboard Visualizations

Data Annotations
Custom Panels

Data Source Integrations

Query Editor
Connect to Multiple Sources

Collaboration Tools

Team Management
Shared Dashboards

Pricing

Freshservice logo

Pricing Not Available

Grafana Labs logo

Pricing Not Available

Metrics History

Metrics History

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