Freshservice vs Gallabox vs Higher Logic Vanilla
Description
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
Gallabox
Gallabox is a software solution designed to help businesses improve communication with their customers through a simple and effective platform. It's all about making customer interactions and task man... Read More
Higher Logic Vanilla
Higher Logic Vanilla is a community management software that helps organizations create and manage online communities where members can connect, engage, and share knowledge. The platform is designed t... Read More
Contact Info
Year founded :
2011
Not Available
Not Available
United States
http://www.linkedin.com/company/freshserviceitconsulting
Year founded :
2020
+91 99400 28904
Not Available
India
http://www.linkedin.com/company/gallabox
Year founded :
2007
+1 866-845-0815
Not Available
United States
http://www.linkedin.com/company/vanilla-forums-inc
Features
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
Team Collaboration
Shared Workspaces
Task Management
Analytics and Reporting
Custom Reports
Real-Time Analytics
Customer Experience Management
Personalized Messaging
Unified Inbox
Automation Tools
Chatbot Integration
Workflow Automation
Community Building
Discussion Forums
User Profiles
Moderation Tools
Role Management
Content Monitoring
Integration Capabilities
API Access
Third-Party Apps
Customization Options
Theme Selection
Custom Branding
Engagement Analysis
Sentiment Analysis
Activity Reports
Pricing
Pricing Not Available
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Pricing Not Available
Metrics History
Metrics History
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