Fillout vs Medallia Customer Experience: Which Survey Software Is Better in 2026?
Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.
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The Short Answer
Fillout vs Medallia Customer Experience, in 15 seconds
Choose Fillout if…
- You want the lower entry price
- You need a genuinely free plan
- You want to trial before paying
Choose Medallia Customer Experience if…
- You want deeper AI and automation features
- You have strict security & compliance needs
Head-to-Head Scorecard
How Fillout and Medallia Customer Experience score
Medallia Customer Experience leads on 3 of 9 measured dimensions.
- Even
Customer Rating
Average score from verified user reviews
FilloutNo reviewsMedalliaNo reviews - Even
Review Volume
Number of verified reviews — a proxy for adoption
Fillout0Medallia0 - Fillout
Entry Pricing
Lowest published starting price (free plan = lowest)
Fillout$15/moMedalliaCustom - Fillout
Free Access
Availability of a free plan and/or free trial
FilloutFree plan + trialMedalliaPaid only - Even
Integrations
Number of listed third-party integrations
Fillout6Medallia6 - Even
Features
Number of listed product capabilities
Fillout6Medallia6 - Medallia Customer Experience
AI Features
Capabilities mentioning AI, automation or ML
Fillout—Medallia1 - Medallia Customer Experience
Security & Compliance
Number of listed compliance certifications
Fillout2Medallia4 - Medallia Customer Experience
Platforms & Deployment
Supported platforms and deployment options
Fillout3Medallia5
Feature Comparison
Fillout vs Medallia Customer Experience feature breakdown
Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.
Fillout
Medallia Customer ExperiencePricing Comparison
Fillout vs Medallia Customer Experience pricing
Entry pricing, plan tiers and the cost factors that shape total cost of ownership.
Fillout
$15/mo to start- Multi-page forms
- Conditional logic
- PDF generation
- REST API
- More responses
- Remove branding
- Custom themes
- All Free features
- Custom CSS
- Signature collection
- Calendly integration
- Analytics
- Custom domains
- Priority support
- Pre-fetch data
- White-label emails
Medallia Customer Experience
Custom to start- Omnichannel feedback capture
- AI text analytics
- Role-based dashboards
- Closed-loop workflows
Total cost of ownership factors
Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.
Pros & Cons
Fillout vs Medallia Customer Experience: strengths and trade-offs
Fillout
Pros
- Free plan available
- Free trial offered
- Compliance: SOC 2 Type II, GDPR
- Public API available
Cons
Medallia Customer Experience
Pros
- Compliance: SOC 2 Type II, GDPR, ISO 27001
- Stronger AI / automation features
- Public API available
Cons
- No free plan
- No free trial
- Pricing is quote-based (less transparent)
Buyer Fit
Who should use Fillout vs Medallia Customer Experience?
Startups
Fillout
Fillout keeps early-stage costs lowest with its entry tier.
Small businesses
Fillout
Fillout offers the most accessible pricing for lean teams.
Agencies
Either
Either connects to more tools for multi-client workflows.
Enterprises
Medallia Customer Experience
Medallia Customer Experience leads on compliance and breadth for complex needs.
Ecommerce
Medallia Customer Experience
Medallia Customer Experience integrates with more of the commerce stack.
SaaS companies
Medallia Customer Experience
Medallia Customer Experience is the more developer- and automation-friendly choice.
Integration overlap
Only in Fillout (6)
Only in Medallia Customer Experience (6)
Ask SIA which solution fits your business
SIA, Saaskart's AI buying assistant, weighs Fillout and Medallia Customer Experience against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.
Get a personalised recommendationFillout vs Medallia Customer Experience — Frequently Asked Questions
What is the difference between Fillout and Medallia Customer Experience?
Fillout and Medallia Customer Experience are both Survey Software solutions. Fillout is rated 0.0/5 by 0 users, while Medallia Customer Experience is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.
Which is better, Fillout or Medallia Customer Experience?
Based on user ratings, Fillout scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.
Which is cheaper, Fillout or Medallia Customer Experience?
Fillout is the more affordable option, starting at $15/month.
Does Fillout or Medallia Customer Experience have a free plan?
Fillout offers a free plan. Medallia Customer Experience does not have a free tier but does offer a free trial.
Can I switch from Fillout to Medallia Customer Experience?
Switching between Fillout and Medallia Customer Experience is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.
Who should use Fillout vs Medallia Customer Experience?
Fillout is best suited for teams that prioritise enterprise features. Medallia Customer Experience works well for teams needing advanced capabilities.
Our Verdict
The bottom line on Fillout vs Medallia Customer Experience
Best Overall
Either
It's a tie balances user satisfaction and proven adoption.
Best for Startups
Fillout
Fillout has the friendliest entry point for new teams.
Best for Enterprise
Medallia Customer Experience
Medallia Customer Experience leads on compliance and feature breadth.
Best Value
Fillout
Fillout delivers the lowest cost to get started.
Best AI Features
Medallia Customer Experience
Medallia Customer Experience ships more AI and automation.
Highest Rated
Either
Both earn equal user ratings.