eGain Chat vs Richpanel vs Swell

eGain Chat

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Richpanel

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Swell

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Description

eGain Chat

eGain Chat is designed to help businesses engage and communicate with their customers in real-time through an easy-to-use chat platform. By integrating into your website or mobile app, eGain Chat give... Read More

Richpanel

Richpanel is a customer support platform designed for modern service teams. Whether you are an emerging startup or an established business, Richpanel offers a practical solution to enhance your custom... Read More

Swell

Swell is designed to equip businesses with the tools they need to create, launch, and manage their online stores with ease. Built with an intuitive interface, Swell aims to take the complexity out of ... Read More

Contact Info

Year founded :

Not Available

Year founded :

2019

+1 415-498-1118

Not Available

United States

http://www.linkedin.com/company/richpanel

Year founded :

2016

Not Available

United States

Not Available

Features

Integration Capabilities

CRM Integration

API Access

Real-Time Customer Engagement

Live Chat

Multilingual Support

Agent Productivity Tools

Canned Responses

Co-Browsing

Smart Automation

Chatbots

Routing Rules

Analytics and Reporting

Customer Feedback

Real-Time Dashboards

User Insights

Customer Profiles

Analytics

Customization Options

Personalized Templates

Configurable Workflows

Customer Support Management

Unified Inbox

Automated Responses

Team Collaboration

Assignment Rules

Shared Notes

Integration Capabilities

API Access

Third-Party Apps

Customizable Product Catalog

Flexible Product Options

Advanced Search Filters

Robust Store Management

Inventory Tracking

Order Management

Smooth Checkout Experience

Multiple Payment Gateways

Customizable Checkout Flow

Marketing and Growth Tools

Customer Segmentation

Promotional Campaigns

Pricing

Pricing Not Available

Metrics History

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