DialedIn by ChaseData vs Amazon Connect vs Vonage Contact Center (formerly NewVoiceMedia)

DialedIn by ChaseData

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Amazon Connect

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Vonage Contact Center (formerly NewVoiceMedia)

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Description

DialedIn by ChaseData

DialedIn by ChaseData

DialedIn by ChaseData is a straightforward and effective call center software designed to help businesses of any size manage their customer communications more efficiently. Whether you're a small busi... Read More
Amazon Connect

Amazon Connect

Amazon Connect is a cloud-based contact center service that helps businesses set up and manage customer support interactions with ease. Whether you're running a small startup or a large corporation, A... Read More
Vonage Contact Center (formerly NewVoiceMedia)

Vonage Contact Center (formerly NewVoiceMedia)

Vonage Contact Center, previously known as NewVoiceMedia, is an intuitive cloud-based solution designed to enhance communication between businesses and their customers. It's aimed at helping companies... Read More

Contact Info

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Features

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Flexible Contact Routing

Skill-Based Routing
Dynamic Directories

Integrated Customer Experience

Multi-Channel Support
CRM Integration

Scalability and Flexibility

On-Demand Scaling
Remote Agent Support

Cost-Effective Solutions

Pay-As-You-Go
No Upfront Costs

Enhanced Security and Compliance

Secure Data Handling
Compliance Monitoring

Integrated Omni-Channel Support

Multi-Channel Communication
Unified Customer View

Advanced Analytics

Real-Time Metrics
Historical Reporting

Flexibility and Scalability

Dynamic Scaling
Flexible Call Routing

Easy Setup and Management

User-Friendly Interface
Quick Deployment

Security and Compliance

Compliance Certifications
Data Encryption

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Pricing

DialedIn by ChaseData logo

Pricing Not Available

Amazon Connect logo

Pricing Not Available

Vonage Contact Center (formerly NewVoiceMedia) logo

Pricing Not Available

Metrics History

Metrics History

Comparing undefined across companies

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