Desku.io vs Freshservice vs Richpanel
Description
Desku.io
Desku.io is a user-friendly SaaS tool designed to help businesses manage their customer support needs more efficiently. Understanding that customer service is a cornerstone of any successful business,... Read More
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
Richpanel
Richpanel is a customer support platform designed for modern service teams. Whether you are an emerging startup or an established business, Richpanel offers a practical solution to enhance your custom... Read More
Contact Info
Year founded :
Not Available
+91 88666 62691
Not Available
United States
http://www.linkedin.com/company/desku-io
Year founded :
2011
Not Available
Not Available
United States
http://www.linkedin.com/company/freshserviceitconsulting
Year founded :
2019
+1 415-498-1118
Not Available
United States
http://www.linkedin.com/company/richpanel
Features
Advanced Analytics
Performance Insights
Customer Feedback Analysis
Enhanced Team Collaboration
Shared Boards
Customizable Workflows
Custom Templates
Workflow Personalization
Streamlined Customer Support
Automation Tools
Unified Inbox
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
User Insights
Customer Profiles
Analytics
Customization Options
Personalized Templates
Configurable Workflows
Customer Support Management
Unified Inbox
Automated Responses
Team Collaboration
Assignment Rules
Shared Notes
Integration Capabilities
API Access
Third-Party Apps
Pricing
Pricing Not Available
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
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