DeepConverse vs Freshservice vs Gallabox

DeepConverse

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Freshservice

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Gallabox

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Description

DeepConverse

DeepConverse

DeepConverse is all about understanding your customers at a deeper level through smarter conversations. Our software is designed to help businesses provide top-notch customer support with the help of ... Read More
Freshservice

Freshservice

Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
Gallabox

Gallabox

Gallabox is a software solution designed to help businesses improve communication with their customers through a simple and effective platform. It's all about making customer interactions and task man... Read More

Contact Info

Year founded :

2017

+1 408-480-1207

Not Available

United States

http://www.linkedin.com/company/deepconverse

Year founded :

2011

Not Available

Not Available

United States

http://www.linkedin.com/company/freshserviceitconsulting

Year founded :

2020

+91 99400 28904

Not Available

India

http://www.linkedin.com/company/gallabox

Features

AI-Powered Chatbots

Multi-Channel Support
Natural Language Understanding

Advanced Analytics

Real-Time Monitoring
Performance Metrics

Integration Capabilities

APIs and Webhooks
CRM Integration

Customizable Conversational Flows

User-Friendly Interface
Personalization Options

Knowledge Base

Self-Service Portal
Content Management

Analytics and Reporting

Real-Time Dashboards
Detailed Reports

Ticket Management

Automated Ticketing
Smart Ticket Assignment

Automation and Workflow

Automated Workflows
Customizable Rules

Incident Management

Incident Logging
Incident Prioritization

Team Collaboration

Shared Workspaces
Task Management

Analytics and Reporting

Custom Reports
Real-Time Analytics

Customer Experience Management

Personalized Messaging
Unified Inbox

Automation Tools

Chatbot Integration
Workflow Automation

Pricing

DeepConverse logo

Pricing Not Available

Freshservice logo

Pricing Not Available

Gallabox logo

Pricing Not Available

Metrics History

Metrics History

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