Birdeye vs CustomerGauge vs Xebo.ai (formerly Survey2connect)
Description
Birdeye
Birdeye is a platform designed to help businesses manage their customer feedback and reviews. By using Birdeye, companies can easily gather and respond to customer reviews from various online sources ... Read More
CustomerGauge
CustomerGauge is a software platform designed to help businesses improve their customer relationships and retention. At its core, CustomerGauge collects feedback directly from your customers, helping ... Read More
Xebo.ai (formerly Survey2connect)
Xebo.ai, which you might have known previously as Survey2connect, is a versatile platform designed to help businesses understand their customers better through effective feedback collection and analys... Read More
Contact Info
Year founded :
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Saudi Arabia
http://www.linkedin.com/company/brdeye
Year founded :
2007
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Netherlands
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Year founded :
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Features
Customer Feedback Management
Automated Feedback Requests
Review Collection
Online Reputation Monitoring
Sentiment Analysis
Review Monitoring
Customer Interaction
Chat Widgets
Messaging System
Customer Surveys
Custom Surveys
Survey Templates
Business Insights and Reports
Analytics Dashboard
Custom Reports
Actionable Insights
Data Analysis Tools
Report Generation
Customer Experience Monitoring
Net Promoter Score (NPS) Tracking
Customer Journey Mapping
Engagement and Retention
Automated Alerts
Follow-Up Tools
Customer Feedback Management
Real-Time Feedback
Survey Customization
Customer Feedback Collection
Surveys and Questionnaires
Customizable Templates
Data Analysis
Trend Identification
Real-time Reporting
User Management
Collaboration Tools
Role-based Access
Integration Capability
API Access
Third-party Tool Integration
Customer Engagement
Sentiment Analysis
Follow-up Actions
Pricing
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Metrics History
Metrics History
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