Contivio Contact Center vs VHT Callback vs XenCALL

Contivio Contact Center

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VHT Callback

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XenCALL

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Description

Contivio Contact Center

Contivio Contact Center

Contivio Contact Center software is all about making customer interactions seamless and efficient for businesses looking to enhance their customer service. Imagine having all your communication channe... Read More
VHT Callback

VHT Callback

VHT Callback is all about making customer service smoother and more efficient, both for businesses and their customers. Imagine cutting down on the time your customers spend waiting on hold. That's th... Read More
XenCALL

XenCALL

XenCALL is a cloud-based call center software designed to help businesses streamline their communication processes and improve customer interactions. At its core, XenCALL provides an easy-to-use platf... Read More

Contact Info

Year founded :

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Year founded :

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Year founded :

2014

+1 800-694-1049

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Canada

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Features

Flexibility and Scalability

Customizable Workflows
Scalable Solutions

Advanced Security Measures

Data Encryption
Access Control

Omni-Channel Support

Consistent Customer Experience
Unified Customer Interaction

Enhanced Agent Productivity

Intuitive User Interface
Real-Time Data and Analytics

Comprehensive Support

24/7 Customer Support
Training Programs

Efficient Call Management

Real-Time Queue Monitoring
Intelligent Callback Scheduling

Customer Experience Enhancement

Estimated Wait Time Notifications
Personalized Callback Options

Insights and Analytics

Customer Feedback Collection
Detailed Callback Reports

Integration and Flexibility

CRM Integration
Cross-Channel Support

Call Management

Intelligent Call Routing
Automated Dialing
Call Recording

Contact Management

Interaction History
Customizable Contact Database
Lead Scoring

Analytics and Reporting

Performance Metrics
Real-Time Dashboard
Custom Reports

Integrations

Email Marketing Tools
Third-Party Apps
CRM Integration

Pricing

Contivio Contact Center logo

Pricing Not Available

VHT Callback logo

Pricing Not Available

XenCALL logo

Pricing Not Available

Metrics History

Metrics History

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