ConnectPath CX vs Intermedia Contact Center (formerly Telax)
Description
ConnectPath CX
ConnectPath CX is a software solution designed to streamline customer interactions and improve overall customer experiences. It’s built with the needs of businesses in mind, providing tools that help ... Read More
Intermedia Contact Center (formerly Telax)
Intermedia Contact Center, previously known as Telax, is a robust software solution designed to streamline and optimize customer communication for businesses of all sizes. Catering to diverse industri... Read More
Contact Info
Year founded :
2015
+1 800-946-6127
Not Available
United States
http://www.linkedin.com/company/connectpath-cx
Year founded :
Not Available
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Features
Analytical Insights
Customer Feedback Analysis
Performance Reports
Automation Features
Workflow Automation
Automated Responses
Customer Interaction Management
Omni-Channel Support
Ticketing System
Integration Capabilities
CRM Integration
Business Tools Compatibility
Comprehensive Analytics
Detailed Reports
Real-Time Monitoring
Multi-Channel Communication
Email Support
Chat Services
Voice Calls
Agent Support
Skill-Based Routing
Training and Coaching Tools
Pricing
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
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