ConnectPath CX vs Intermedia Contact Center (formerly Telax)

ConnectPath CX

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Intermedia Contact Center (formerly Telax)

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Description

ConnectPath CX

ConnectPath CX

ConnectPath CX is a software solution designed to streamline customer interactions and improve overall customer experiences. It’s built with the needs of businesses in mind, providing tools that help ... Read More
Intermedia Contact Center (formerly Telax)

Intermedia Contact Center (formerly Telax)

Intermedia Contact Center, previously known as Telax, is a robust software solution designed to streamline and optimize customer communication for businesses of all sizes. Catering to diverse industri... Read More

Contact Info

Year founded :

2015

+1 800-946-6127

Not Available

United States

http://www.linkedin.com/company/connectpath-cx

Year founded :

Not Available

Not Available

Not Available

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Features

Analytical Insights

Customer Feedback Analysis
Performance Reports

Automation Features

Workflow Automation
Automated Responses

Customer Interaction Management

Omni-Channel Support
Ticketing System

Integration Capabilities

CRM Integration
Business Tools Compatibility

Comprehensive Analytics

Detailed Reports
Real-Time Monitoring

Multi-Channel Communication

Email Support
Chat Services
Voice Calls

Agent Support

Skill-Based Routing
Training and Coaching Tools

Pricing

ConnectPath CX logo

Pricing Not Available

Intermedia Contact Center (formerly Telax) logo

Pricing Not Available

Metrics History

Metrics History

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