Cockpit IT Service Manager vs Track-It

Cockpit IT Service Manager

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Track-It

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Description

Cockpit IT Service Manager

Cockpit IT Service Manager

Cockpit IT Service Manager is a comprehensive software solution designed to simplify the complexities of managing IT services within your organization. It’s specifically crafted to make life easier fo... Read More
Track-It

Track-It

Track-It! is an intuitive and efficient software solution designed to simplify your IT task management. Whether you're running a small support team or managing a more extensive IT department, Track-It... Read More

Contact Info

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Features

Ticket Management

Tracking and Updates
Automated Ticket Creation
Prioritization

Asset Management

Maintenance Scheduling
Inventory Tracking
Lifecycle Management
Lifecycle Tracking
Asset Inventory

User Support

Feedback System
Knowledge Base
Live Chat Support

Reporting and Analytics

Trends and Insights
Customizable Dashboards
Performance Metrics

Integration and Compatibility

API Access
Cloud Compatibility
System Integration

Change Management

Change Requests
Impact Analysis

Service Level Management

SLA Monitoring
Reporting and Analytics

Incident Management

Automated Notifications
Ticket Tracking

Asset Management

Warranty Management
Asset Tracking
Maintenance Schedules

User Management

Self-Service Portal
Role-Based Access
Activity Logging

Reporting and Analytics

Performance Dashboards
Custom Reports
Real-Time Data

Integration Capabilities

Single Sign-On
Third-Party Integrations
API Access

Issue Tracking

Centralized Dashboard
Customizable Workflow
Automatic Notifications

Pricing

Cockpit IT Service Manager logo

Pricing Not Available

Track-It logo

Pricing Not Available

Metrics History

Metrics History

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