Cockpit IT Service Manager vs DragonFlySM vs Track-It
Description
Cockpit IT Service Manager
Cockpit IT Service Manager is a comprehensive software solution designed to simplify the complexities of managing IT services within your organization. It’s specifically crafted to make life easier fo... Read More
DragonFlySM
DragonFlySM is a practical and user-friendly software designed to make managing your small-to-medium-sized business easier. With its straightforward approach, DragonFlySM aims to streamline your every... Read More
Track-It
Track-It! is an intuitive and efficient software solution designed to simplify your IT task management. Whether you're running a small support team or managing a more extensive IT department, Track-It... Read More
Contact Info
Year founded :
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Year founded :
2018
+1 415-854-4199
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United States
http://www.linkedin.com/company/dragonflysm
Year founded :
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Features
Ticket Management
Tracking and Updates
Automated Ticket Creation
Prioritization
Asset Management
Maintenance Scheduling
Inventory Tracking
Lifecycle Management
Lifecycle Tracking
Asset Inventory
User Support
Feedback System
Knowledge Base
Live Chat Support
Reporting and Analytics
Trends and Insights
Customizable Dashboards
Performance Metrics
Integration and Compatibility
API Access
Cloud Compatibility
System Integration
Change Management
Change Requests
Impact Analysis
Service Level Management
SLA Monitoring
Reporting and Analytics
Incident Management
Automated Notifications
Ticket Tracking
Task Management
Deadline Notifications
Easy Task Assignment
Collaboration Tools
File Sharing
Team Chat
Project Tracking
Detailed Reports
Progress Dashboard
Asset Management
Warranty Management
Asset Tracking
Maintenance Schedules
User Management
Self-Service Portal
Role-Based Access
Activity Logging
Reporting and Analytics
Performance Dashboards
Custom Reports
Real-Time Data
Integration Capabilities
Single Sign-On
Third-Party Integrations
API Access
Issue Tracking
Centralized Dashboard
Customizable Workflow
Automatic Notifications
Pricing
Pricing Not Available
Pricing Not Available
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Metrics History
Metrics History
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