Client Heartbeat vs Survey2Connect vs Wolken Care
Description
Client Heartbeat
Client Heartbeat is dedicated to helping businesses understand their customers better. It's a customer feedback tool designed to collect and analyze customer satisfaction data in a straightforward and... Read More
Survey2Connect
Survey2Connect is designed to help businesses understand customer feedback in a straightforward and effective manner. This software allows users to create and distribute surveys easily, gather respons... Read More
Wolken Care
Wolken Care is designed to simplify and streamline customer support for businesses that rely on SaaS. Recognizing the challenges that come with managing customer queries, Wolken Care provides an intu... Read More
Contact Info
Year founded :
2012
+61 466 273 919
Not Available
Australia
http://www.linkedin.com/company/client-heartbeat
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Features
Performance Tracking
Client Satisfaction Scores
Periodic Reports
Team Collaboration
Role-Based Access
Shared Updates
Integration Capabilities
Third-Party Tools
CRM Integration
Customer Feedback Collection
Automated Surveys
Customizable Email Templates
Client Management
Client Profiles
Activity Logs
Survey Creation and Customization
User-Friendly Survey Builder
Branding Options
Customizable Survey Templates
Analytics and Reporting
Export Options
Detailed Reports
Interactive Dashboards
Customer Support and Assistance
Personal Onboarding
24/7 Customer Support
Help Center Resources
Data Collection and Management
Real-Time Data Collection
Secure Data Storage
Multiple Distribution Channels
User-Friendly Interface
Intuitive Dashboard
Customizable Views
Efficient Ticket Management
Real-Time Tracking
Automated Ticket Assignment
Robust Analytics and Reporting
Comprehensive Reports
Custom Metrics
Pricing
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Metrics History
Metrics History
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