Cherwell vs Cockpit IT Service Manager vs DragonFlySM

Cherwell

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Cockpit IT Service Manager

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DragonFlySM

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Description

Cherwell

Cherwell

Cherwell Software is a provider of IT service management (ITSM) solutions that aims to simplify the way businesses manage their IT operations. Organizations turn to Cherwell for its flexibility and ea... Read More
Cockpit IT Service Manager

Cockpit IT Service Manager

Cockpit IT Service Manager is a comprehensive software solution designed to simplify the complexities of managing IT services within your organization. It’s specifically crafted to make life easier fo... Read More
DragonFlySM

DragonFlySM

DragonFlySM is a practical and user-friendly software designed to make managing your small-to-medium-sized business easier. With its straightforward approach, DragonFlySM aims to streamline your every... Read More

Contact Info

Year founded :

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Year founded :

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Year founded :

2018

+1 415-854-4199

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United States

http://www.linkedin.com/company/dragonflysm

Features

Automation

Approval Automation
Workflow Automation

Reporting and Analytics

Data Visualization
Detailed Reports

Service Management

Change Requests
Incident Tracking
Problem Management

Customization

Tailored Forms
Custom Dashboards

User Management

User Profiles
Role-Based Access

IT Service Management

Incident Management
Change Management

Business Process Management

Workflow Automation
Business Rules Engine

Self-Service Solutions

Self-Service Portals
Knowledge Base

Ticket Management

Tracking and Updates
Automated Ticket Creation
Prioritization

Asset Management

Maintenance Scheduling
Inventory Tracking
Lifecycle Management
Lifecycle Tracking
Asset Inventory

User Support

Feedback System
Knowledge Base
Live Chat Support

Reporting and Analytics

Trends and Insights
Customizable Dashboards
Performance Metrics

Integration and Compatibility

API Access
Cloud Compatibility
System Integration

Change Management

Change Requests
Impact Analysis

Service Level Management

SLA Monitoring
Reporting and Analytics

Incident Management

Automated Notifications
Ticket Tracking

Task Management

Deadline Notifications
Easy Task Assignment

Collaboration Tools

File Sharing
Team Chat

Project Tracking

Detailed Reports
Progress Dashboard

Pricing

Cherwell logo

Pricing Not Available

Cockpit IT Service Manager logo

Pricing Not Available

DragonFlySM logo

Pricing Not Available

Metrics History

Metrics History

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