BMC Software vs Freshservice vs Masterstroke
Description
BMC Software
BMC Software is an established provider that helps companies manage their IT systems more effectively. They focus on creating solutions that increase efficiency, streamline operations, and improve ove... Read More
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
Masterstroke
Masterstroke is designed to streamline your business processes with intelligent, user-friendly solutions. Our software aims to make daily operations simpler and more efficient, whether you're managing... Read More
Contact Info
Year founded :
1980
Not Available
Not Available
United States
Not Available
Year founded :
2011
Not Available
Not Available
United States
http://www.linkedin.com/company/freshserviceitconsulting
Year founded :
2021
Not Available
Not Available
Australia
http://www.linkedin.com/company/masterstrokeconsulting
Features
IT Service Management
Incident Management
Change Management
Service Request Management
IT Operations Management
Infrastructure Monitoring
Event Management
Enterprise Cloud Management
Cloud Operations
Cloud Cost Management
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
Analytics and Reporting
Custom Reports
Dashboard Overview
Project Management
Project Timelines
Task Tracking
User Management
User Roles and Permissions
Single Sign-On (SSO)
Collaboration Tools
Real-Time Editing
Integrated Chat
Pricing
Pricing Not Available
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
Comparing teamSize across companies
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