BMC Software vs Freshservice

BMC Software

Visit

Freshservice

Visit

Description

BMC Software

BMC Software

BMC Software is an established provider that helps companies manage their IT systems more effectively. They focus on creating solutions that increase efficiency, streamline operations, and improve ove... Read More
Freshservice

Freshservice

Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More

Contact Info

Year founded :

1980

Not Available

Not Available

United States

Not Available

Year founded :

2011

Not Available

Not Available

United States

http://www.linkedin.com/company/freshserviceitconsulting

Features

IT Service Management

Incident Management
Change Management
Service Request Management

IT Operations Management

Infrastructure Monitoring
Event Management

Enterprise Cloud Management

Cloud Operations
Cloud Cost Management

Knowledge Base

Self-Service Portal
Content Management

Analytics and Reporting

Real-Time Dashboards
Detailed Reports

Ticket Management

Automated Ticketing
Smart Ticket Assignment

Automation and Workflow

Automated Workflows
Customizable Rules

Incident Management

Incident Logging
Incident Prioritization

Pricing

BMC Software logo

Pricing Not Available

Freshservice logo

Pricing Not Available

Metrics History

Metrics History

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