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BigCommerce vs Salesforce Commerce Cloud: Which E-commerce Platform Is Better in 2026?

Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction, side by side, with no marketing spin.

BigCommerce
BigCommerce
Leads 4/9
Rating
,
Reviews
0
From
$29/mo

in E-commerce Platform

Salesforce Commerce Cloud
Salesforce Commerce Cloud
Rating
,
Reviews
0
From
Custom

in E-commerce Platform

Jump to scorecard Ask SIA

The Short Answer

BigCommerce vs Salesforce Commerce Cloud, in 15 seconds

Choose BigCommerce if…

  • You want the lower entry price
  • You depend on a broad integration ecosystem
  • You have strict security & compliance needs
  • You need the broader feature set

Choose Salesforce Commerce Cloud if…

  • You want deeper AI and automation features

Head-to-Head Scorecard

How BigCommerce and Salesforce Commerce Cloud score

BigCommerce leads on 4 of 9 measured dimensions.

  • Customer Rating

    Average score from verified user reviews

    Even
    BigCommerce
    No reviews
    Salesforce
    No reviews

  • Review Volume

    Number of verified reviews, a proxy for adoption

    Even
    BigCommerce
    0
    Salesforce
    0

  • Entry Pricing

    Lowest published starting price (free plan = lowest)

    BigCommerce
    BigCommerce
    $29/mo
    Salesforce
    Custom

  • Free Access

    Availability of a free plan and/or free trial

    Even
    BigCommerce
    Free trial
    Salesforce
    Free trial

  • Integrations

    Number of listed third-party integrations

    BigCommerce
    BigCommerce
    10
    Salesforce
    6

  • Features

    Number of listed product capabilities

    BigCommerce
    BigCommerce
    12
    Salesforce
    8

  • AI Features

    Capabilities mentioning AI, automation or ML

    Salesforce Commerce Cloud
    BigCommerce
    ,
    Salesforce
    1

  • Security & Compliance

    Number of listed compliance certifications

    BigCommerce
    BigCommerce
    4
    Salesforce
    3

  • Platforms & Deployment

    Supported platforms and deployment options

    Salesforce Commerce Cloud
    BigCommerce
    3
    Salesforce
    4

Feature Comparison

BigCommerce vs Salesforce Commerce Cloud feature breakdown

Search or filter the full feature matrix, core features, AI, integrations, APIs, security and compliance.

BigCommerce
Salesforce Commerce Cloud
Overview
User rating
,
,
Pricing model
Subscription (by sales volume)
Quote-based
Starting price
$29/mo
Custom
Free version
Free trial
Features
Key capabilities
Online store builderProduct and catalog managementMulti-channel sellingNo transaction feesFaceted searchPromotions and discounts+6
B2C and B2B storefrontsEinstein AI personalizationOrder managementCRM integrationB2B ecommerceComposable commerce+2
AI features
,
Einstein AI personalization
Integrations & API
Integrations
PayPalStripeAmazoneBayMetaGoogle Shopping+4
StripeAdyenAlgoliaContentfulNext.jsVercel
Public API
Platforms
Deployment
CloudSaaS
CloudSaaS
Platforms
Web
WebAPI
Mobile support
Security & Compliance
Compliance
SOC 2PCI DSS Level 1GDPRCCPA
SOC 2ISO 27001PCI DSS
Vendor
Company
,
,
Verified
Founded
,
2004
Headquarters
,
San Francisco, California, USA

Pricing Comparison

BigCommerce vs Salesforce Commerce Cloud pricing

Entry pricing, plan tiers and the cost factors that shape total cost of ownership.

BigCommerce

$29/mo to start
Core (Standard)$29/month
  • Full online store
  • No transaction fees
  • Multi-channel selling
  • Unlimited products
Growth (Plus)$79/month
  • Everything in Core
  • Abandoned cart saver
  • Customer segmentation
  • Stored credit cards
Scale (Pro)$299/month
  • Everything in Growth
  • Google customer reviews
  • Custom SSL
  • Advanced product filtering
Performance (Enterprise)Custom
  • Advanced B2B
  • Multi-storefront
  • Price lists and quotes
  • Dedicated support

Salesforce Commerce Cloud

Custom to start
ProfessionalCustom
  • Integrations
  • Analytics and reporting
  • B2C and B2B storefronts
  • Einstein AI personalization
EnterpriseCustom
  • Everything in Professional
  • Dedicated support and onboarding
  • CRM integration
  • order management

Total cost of ownership factors

Free planBigCommerce Salesforce
Free trial to evaluateBigCommerce Salesforce
Transparent published pricingBigCommerce Salesforce
Public API (build vs. buy add-ons)BigCommerce Salesforce

Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.

Pros & Cons

BigCommerce vs Salesforce Commerce Cloud: strengths and trade-offs

BigCommerce

Pros

  • Free trial offered
  • Broad integration ecosystem (10)
  • Compliance: SOC 2, PCI DSS Level 1, GDPR
  • Public API available

Cons

  • No free plan

Salesforce Commerce Cloud

Pros

  • Free trial offered
  • Compliance: SOC 2, ISO 27001, PCI DSS
  • Stronger AI / automation features
  • Public API available

Cons

  • No free plan
  • Pricing is quote-based (less transparent)
  • Fewer native integrations than the alternative

Buyer Fit

Who should use BigCommerce vs Salesforce Commerce Cloud?

Startups

BigCommerce

BigCommerce keeps early-stage costs lowest with its entry tier.

Small businesses

BigCommerce

BigCommerce offers the most accessible pricing for lean teams.

Agencies

BigCommerce

BigCommerce connects to more tools for multi-client workflows.

Enterprises

BigCommerce

BigCommerce leads on compliance and breadth for complex needs.

Ecommerce

BigCommerce

BigCommerce integrates with more of the commerce stack.

SaaS companies

Salesforce Commerce Cloud

Salesforce Commerce Cloud is the more developer- and automation-friendly choice.

Integration overlap

Shared integrations (1)

Stripe

Only in BigCommerce (9)

PayPalAmazoneBayMetaGoogle ShoppingMailchimpQuickBooksHubSpotShipStation

Only in Salesforce Commerce Cloud (5)

AdyenAlgoliaContentfulNext.jsVercel

Keep Exploring

Other alternatives worth considering

Similar e-commerce platform products buyers compare alongside BigCommerce and Salesforce Commerce Cloud.

Shopify

Shopify

$1,499/mo
Vendure

Vendure

Custom
Spryker

Spryker

Custom
Elastic Path

Elastic Path

Custom
commercetools

commercetools

Custom
WooCommerce

WooCommerce

$0/mo
More BigCommerce alternatives →More Salesforce Commerce Cloud alternatives →

Ask SIA which solution fits your business

SIA, Saaskart's AI buying assistant, weighs BigCommerce and Salesforce Commerce Cloud against your team size, budget, integrations and compliance needs, then recommends the right fit and the questions to ask each vendor.

Get a personalised recommendation

BigCommerce vs Salesforce Commerce Cloud, Frequently Asked Questions

What is the difference between BigCommerce and Salesforce Commerce Cloud?

BigCommerce and Salesforce Commerce Cloud are both E-commerce Platform solutions. BigCommerce is rated 0.0/5 by 0 users, while Salesforce Commerce Cloud is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.

Which is better, BigCommerce or Salesforce Commerce Cloud?

Based on user ratings, BigCommerce scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.

Which is cheaper, BigCommerce or Salesforce Commerce Cloud?

Both products have custom pricing. We recommend contacting both vendors for a quote tailored to your team size.

Does BigCommerce or Salesforce Commerce Cloud have a free plan?

Neither BigCommerce nor Salesforce Commerce Cloud currently offers a free plan, but BigCommerce provides a free trial.

Can I switch from BigCommerce to Salesforce Commerce Cloud?

Switching between BigCommerce and Salesforce Commerce Cloud is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.

Who should use BigCommerce vs Salesforce Commerce Cloud?

BigCommerce is best suited for teams that prioritise enterprise features. Salesforce Commerce Cloud works well for teams needing advanced capabilities.

Our Verdict

The bottom line on BigCommerce vs Salesforce Commerce Cloud

Best Overall

Either

It's a tie balances user satisfaction and proven adoption.

Best for Startups

BigCommerce

BigCommerce has the friendliest entry point for new teams.

Best for Enterprise

BigCommerce

BigCommerce leads on compliance and feature breadth.

Best Value

BigCommerce

BigCommerce delivers the lowest cost to get started.

Best AI Features

Salesforce Commerce Cloud

Salesforce Commerce Cloud ships more AI and automation.

Highest Rated

Either

Both earn equal user ratings.

Ready to decide between BigCommerce and Salesforce Commerce Cloud?

Visit BigCommerce Visit Salesforce Commerce Cloud Ask SIA
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