Autotask Professional Services Automation (PSA) vs Freshservice vs Infraon Desk
Description
Autotask Professional Services Automation (PSA)
Autotask Professional Services Automation (PSA) is a software designed to make life easier for IT service providers and managed service providers (MSPs). It’s all about helping you streamline your wor... Read More
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
Infraon Desk
Infraon Desk is a user-friendly software designed to enhance your IT service management. It's tailored for businesses looking to streamline their support processes without the usual hassle. With Infra... Read More
Contact Info
Year founded :
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Year founded :
2011
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United States
http://www.linkedin.com/company/freshserviceitconsulting
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Features
Service Desk
SLA Monitoring
Ticket Management
Knowledge Base
Billing & Invoicing
Payment Tracking
Customizable Templates
Automated Billing
Analytics & Reporting
Custom Reports
Performance Metrics
Real-Time Dashboards
Project Management
Time & Expense Tracking
Resource Allocation
Task Tracking
CRM Integration
Contact Management
Sales Pipeline
Automated Workflows
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
User-Friendly Dashboard
Customizable Views
Intuitive Design
Efficient Ticket Management
Automated Ticket Assignment
Real-Time Updates
Advanced Reporting
Export Options
Detailed Analytics
Scalability and Integration
Flexible Scalability
Third-Party Integrations
Pricing
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Metrics History
Metrics History
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