Autotask Professional Services Automation (PSA) vs Eden vs Freshservice
Description
Autotask Professional Services Automation (PSA)
Autotask Professional Services Automation (PSA) is a software designed to make life easier for IT service providers and managed service providers (MSPs). It’s all about helping you streamline your wor... Read More
Eden
Eden Software is designed to simplify the way businesses manage their office environments. Whether you're in charge of coordinating a major corporate headquarters or a small co-working space, Eden hel... Read More
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
Contact Info
Year founded :
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Year founded :
2016
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United States
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Year founded :
2011
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United States
http://www.linkedin.com/company/freshserviceitconsulting
Features
Service Desk
SLA Monitoring
Ticket Management
Knowledge Base
Billing & Invoicing
Payment Tracking
Customizable Templates
Automated Billing
Analytics & Reporting
Custom Reports
Performance Metrics
Real-Time Dashboards
Project Management
Time & Expense Tracking
Resource Allocation
Task Tracking
CRM Integration
Contact Management
Sales Pipeline
Automated Workflows
Communication Tools
Announcements
Team Chat
File Sharing
User Management
Role-Based Permissions
Easy User Creation
User Activity Logs
Project Collaboration
Milestone Setting
Version Control
Shared Workspace
Task Management
Progress Tracking
Task Assignment
Prioritization
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
Pricing
Pricing Not Available
Pricing Not Available
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Metrics History
Metrics History
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