AMX vs Freshservice vs Masterstroke
Description
AMX
AMX software is designed to simplify and streamline business operations, making it an essential tool for companies seeking efficiency and ease of management. At its core, AMX offers an intuitive platf... Read More
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
Masterstroke
Masterstroke is designed to streamline your business processes with intelligent, user-friendly solutions. Our software aims to make daily operations simpler and more efficient, whether you're managing... Read More
Contact Info
Year founded :
2018
Not Available
Not Available
India
Not Available
Year founded :
2011
Not Available
Not Available
United States
http://www.linkedin.com/company/freshserviceitconsulting
Year founded :
2021
Not Available
Not Available
Australia
http://www.linkedin.com/company/masterstrokeconsulting
Features
Customer Support Tools
Ticketing System
Customer Database
User Management
Centralized User Control
Role-Based Access
User Roles
User Permissions
User Activity Log
Integration Capabilities
API Access
API Access
Webhooks
Third-Party Integrations
Third-Party Integrations
Customer Support
Knowledge Base
Training and Onboarding
24/7 Support
Data Analytics
Real-time Dashboards
Data Export
Custom Reports
Reporting and Analytics
Customizable Reports
Real-Time Data
Security Features
Regular Security Audits
Data Encryption
Two-Factor Authentication
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
Analytics and Reporting
Custom Reports
Dashboard Overview
Project Management
Project Timelines
Task Tracking
User Management
User Roles and Permissions
Single Sign-On (SSO)
Collaboration Tools
Real-Time Editing
Integrated Chat
Pricing
Pricing Not Available
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
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