8x8 Contact Center vs Aloware vs Intermedia Contact Center (formerly Telax)

8x8 Contact Center

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Aloware

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Intermedia Contact Center (formerly Telax)

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Description

8x8 Contact Center

8x8 Contact Center

8x8 Contact Center is designed to streamline your customer service operations while keeping things simple and effective. If you're looking to enhance how you interact with your customers, 8x8 Contact ... Read More
Aloware

Aloware

Aloware is designed to make customer communication easier and more effective for businesses of all sizes. It combines phone, text, and email communication into one simple platform, allowing teams to m... Read More
Intermedia Contact Center (formerly Telax)

Intermedia Contact Center (formerly Telax)

Intermedia Contact Center, previously known as Telax, is a robust software solution designed to streamline and optimize customer communication for businesses of all sizes. Catering to diverse industri... Read More

Contact Info

Year founded :

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Year founded :

2017

+1 855-256-2001

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United States

http://www.linkedin.com/company/aloware

Year founded :

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Features

Security and Compliance

Data Encryption
Compliance Standards

Analytics and Reporting

Real-Time Analytics
Custom Reports

Integration Capabilities

CRM Integration
Third-Party Apps

Omnichannel Support

Unified Agent Interface
Multichannel Messaging

AI and Automation

Automated Workflows
Virtual Agents

Automation Tools

Automatic Call Distribution
SMS Drip Campaigns

Analytics and Reporting

Real-Time Dashboards
Detailed Reports

Integration Capabilities

CRM Integration
API Access

Unified Communication

Contact Sync
Multiple Channels

Integration & Compatibility

CRM Integration
Third-Party Apps

Communication Hub

Unified Messaging
Multi-Channel Support

Automation & Efficiency

Scheduled Messaging
Automated Workflows

Analytics & Reporting

Custom Reports
Performance Metrics

Customer Engagement

Click-to-Call
Follow-Up Reminders

Integration Capabilities

CRM Integration
Business Tools Compatibility

Comprehensive Analytics

Detailed Reports
Real-Time Monitoring

Multi-Channel Communication

Email Support
Chat Services
Voice Calls

Agent Support

Skill-Based Routing
Training and Coaching Tools

Pricing

8x8 Contact Center logo

Pricing Not Available

Aloware logo

Pricing Not Available

Intermedia Contact Center (formerly Telax) logo

Pricing Not Available

Metrics History

Metrics History

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