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Blueprint app design and governed AI agents on the Pega platform
Updated
Pega GenAI is the generative AI layer of the Pega platform for enterprise workflow and decisioning. Its centerpiece is Pega Blueprint, an AI-powered workspace where business and IT teams collaborate with built-in best practices and governance, and which can convert a process into a ready-to-build app.
Teams describe a process in Blueprint, review the generated design and move it into a Pega app. Agents then run steps of the workflow within governance rules, with people involved where needed. Pega says it works with any AI, any cloud and any data, including Claude, GPT and Gemini.
Pega GenAI is for large enterprises already using or considering Pega for case management, customer service and decisioning, where governance and audit are priorities.
Pega does not publish prices or tiers on its homepage. It promises predictable costs and points to a token-focused page. Pricing is available from the vendor.
Beam AI is an agentic automation platform for enterprise workflows that is lighter than a full process platform. SAP Joule is SAP's own assistant, tied to SAP applications. Slack AI adds AI search and summaries to Slack, a different job from designing workflow apps.
Pricing Model
Subscription
Starting Price
Contact vendor
Free Options
Free trial
Pega GenAI for individuals and growing teams. See pega.com for current pricing.
Pega GenAI for larger organizations with security and admin needs. Contact sales for a quote.
| Feature | Pro Popular | Enterprise |
|---|---|---|
| Pega Blueprint app design | , | |
| Agent assist | , | |
| Higher usage limits | , | |
| Integrations | , | |
| Email support | , | |
| Everything in Pro | , | |
| GenAI decisioning | , | |
| Autonomous agents | , | |
| SSO and admin controls | , | |
| Dedicated support | , |
Other
CRM
HR & People
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
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