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AI-powered text classification
Labelf is a text classification AI agent offering no-code AI for classifying customer conversations and text for CX insights. Founded in 2018 and based in Stockholm, Sweden, Labelf helps customer service teams automate text classification work and get results faster.
Labelf takes text as input and produces labels and insights. It combines large language models with task-specific AI, with the vendor managing prompts, models and updates. It connects to tools such as REST APIs, Python, WhatsApp and Hugging Face, so the agent works inside existing workflows.
Labelf is built for customer service teams. It suits teams that want no-code text classification and conversation tagging without adding headcount, while keeping people in control of review and final decisions.
Labelf is often compared with MonkeyLearn. Labelf stands out for no-code text classification and CX insights. The right choice depends on your workflow, integrations and budget, so compare both on a real task.
Pricing Model
Subscription
Starting Price
Contact vendor
Free Options
Free trial
Labelf for individuals and growing teams. See labelf.ai for current pricing.
Labelf for larger organizations with security and admin needs. Contact sales for a quote.
| Feature | Pro Popular | Enterprise |
|---|---|---|
| No-code text classification | , | |
| Conversation tagging | , | |
| Higher usage limits | , | |
| Integrations | , | |
| Email support | , | |
| Everything in Pro | , | |
| CX insights | , | |
| Helpdesk integrations | , | |
| SSO and admin controls | , | |
| Dedicated support | , |
Other
Communication
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
